success stories
"Jay Luber was a tremendous help to me when I purchased my first home in 2005. He explained everything very thoroughly and I immediately knew that I could trust him. Since that time, I have relied on Jay as a great resource for personal and professional questions. In fact, he helped me with a refinance this year. When most people laughed that I was asking about refinancing – I refinanced with Jay."
~ Holly D.
"Jay came highly recommended to us from our realtor. My wife and I found Galaxy Lending to be efficient, professional and knowledgeable for all our mortgage needs. Jay and his staff are excellent in communicating the details and complexities of mortgage financing and continue to be a resource for us during these changing economic times."
~ Steven P. Gordon
"We cannot thank Jay Luber enough for his consistently high-quality support guiding us through the home refinance process. Jay has been our mortgage broker for the past nine years. Today, Jay's group closed our most recent refinance having gone beyond our expectations to help us every step of the way. Jay has:
- Initiated calls suggesting when the best rates might be available and under what conditions.
- Advised us on the relative advantages and disadvantages of different approaches.
- Walked us through each of the many criteria needed to successfully refinance.
- Worked with all required paperwork on a minute-by-minute basis (faxing and scanning at all hours of the day and night) to ensure accuracy and timeliness.
- Coordinated activities with all parties including title companies, taxing agencies and firms holding public records.
- Kept us informed regarding mortgage rates and changes in federal guidelines.
- Ensured all closing transactions were met and by the dates we anticipated.
All along, we have felt uplifted, supported and assured that whatever the ultimate outcome, we have been dealing with true professionals who have had our best interest in mind. Our heartfelt gratitude and thanks go to Jay and his wonderful team!"
~ Tomas and Donna McIntosh-Fletcher
"From the initial phone call to the closing of our short-sale home purchase, Jay was in constant contact with us and available at any time to answer our questions. He made the entire process easier and it was such a pleasure working with him. We would highly recommend Jay to anyone who wants professional, courteous service."
~ Chris and Ann-Jennifer Hart
"Jay, I was so tired of fighting the system… lots of talk from people who didn't care about my problems. The time you took to educate me about how to handle these financial people made all the difference. Thank you for the free advice and kind words you had for me. The world needs more people like you."
~ William B.
"Jay Luber and his team have been my ‘preferred’ lender for many years. There are many mortgage brokers in the Phoenix market, but Jay’s knowledge and skills are second to none. Jay has come through on many occasions where other lenders have dropped the ball. He stays in close touch with my clients and staff, and his rates are always very competitive. I recommend Jay highly!"
~ Brett Barry
"I always recommend Jay and his Galaxy Lending team to my clients knowing that they will receive the highest level of service and get a loan that truly fits their needs and goals."
~ Jonathan Miller
"I have worked with countless mortgage brokers over the years and none compare. Your services are truly personalized. I felt as if I had a full-service financial planner, not just a mortgage broker. Other brokers that we have worked with simply wanted to sell us a loan, with little guidance or concern for our needs. Your staff was very competent and professional, able to troubleshoot problems quickly and effectively. We will continue to work on the long-range mortgage strategy that you developed for us and plan on using you again in the future when we refinance."
~ Jeff Fierstein
"We have financed and refinanced at least seven new homes with Jay Luber during the past fifteen years. We are so glad he opened his own business so he and his team can take full credit for the great job they do!"
~ Bob and Nancy Moisan